Our Guarantees - Proswagger.com

Service Is Personal

We strive to delight each and every client of ours!  We truly care about your business's long term success and will always listen to your needs, provide you with refreshingly cool ideas, top quality products, strategize your marketing campaign and carry your brand up and above the competition! We've done it before and will do it again and again! Service is personal at Progress Promotional Products!

Expert Promotional Assistance

We make sure your marketing campaign is a success!  Our team of industry trained promotional experts are standing by to assist you in finding the right products at the right price.  If you are looking for something unique or just need help finding the right solution, please call or e-mail us and you will receive an immediate response, because we care!  Our promotional experts do all the order communication and custom project quoting quickly and friendly.

Wide Promotional Product Selection

We offer a wide selection of highest-quality promotional products, corporate gifts, and apparel!  With our database of almost 1 million products, we guarantee to find that "perfect" product for your promotional campaign.  From business cards, magnets, pens, pencils, mugs, t-shirts, hats, USB drives, desktop gifts, electronics, tote bags, towels, calendars, watches and luggage to a completely custom made product or apparel built to your specifications.  We have partnerships with overseas factories, therefore, we are able to source large quantity orders at the best possible prices.

 

We offer product fulfillment, drop shipping, custom packaging, direct mailing, manufacturing and customized online company stores to make your ordering process as simple as click, click, click...done!  That's more buying power for you  without the sizes to collect, drop shipment headaches or product selection choices!  Please contact us for more information.  We do it all!

Competitive Pricing

We offer only the best quality promotional products at the best possible prices!  We are so confident that you'll be pleased with our purchase price that if you find a lower published price elsewhere, we will match it for you.  Not all products can be price matched due to various factory partnerships, but we promise to always try.  Our competitive price guarantee is limited to the same exact product, same order quantity, same decoration, and delivery schedule and must be mentioned at the time of the purchase. It excludes shipping costs, handling charges [if any], sales taxes and additional setup decoration setup charges not included in the base item price.  We will always provide honest, no trick pricing so that you get the most out of your marketing budget!  

Free Digital Proof 

We want you to see what the end product will look like before it gets sent into production, that's why we will always provide you with a digital product mockup for your review, approval and a complete peace of mind.  We stand behind the quality of products we sell.  All of our products are passed through the quality control department prior to shipment.  In very rare cases of defective product, we will either replace the product or return your money upon receiving defective product back.

Brilliant Artwork Service

We provide free typesetting or conversion of your artwork into our preferred production format.  Our in-house graphic design team will make sure your artwork is properly positioned on the product and will provide digital proof for your review and approval.  Do you have a vision of what you want but don't know how to make it happen?  No worries, we can create logos, flyers, brochures, banners and any other type of artwork at an additional charge [each graphic design project is individually quoted].  Most other artwork services are free and included with your order.  Please contact for us for more information.

Order Tracking and Timely Delivery

Your dedicated promotional expert will always communicate order status details in a timely manner.  You will receive the following order e-mails: Order Acknowledgement with Digital Artwork Proof, Expected Delivery Date, Tracking Information with Expected Delivery Date, Order Follow Up, Electronic Invoice and Payment Receipt.  We stay on top of things here and always make sure that every order is done to your complete satisfaction!

Free Samples

We are a strong believers of "try it before your buy it".  By sampling out products, such as promotional pens, advertising gifts and convention bags, you eliminate any concerns about quality, color and size.  Samples can be requested online using the "Request a Sample" link located on each product details page, by e-mail to info@proswagger.com or by calling us at 844-792-4600.  We provide up to 3 free samples, including standard USPS or UPS/FedEx Ground shipping, up to $7.00.  All samples over $7.00 will require payment via credit card prior to sending the sample, and shipping is additional. We will do our best to accommodate all sample request and will work you to your complete satisfaction!

Rush Service

Need it yesterday? This happened to most of us and we're on board to accommodate those urgent order requests to help you shine through the delivery deadline for your promotional campaign.  Our rush production on most of the products is little or no fee.  Please give us a call first to see if rush service is available on the product you selected and be sure to provide your "In Hand" date to see if shipping method needs to be upgraded to a faster transit time.